Has the credit card you used to place the order been lost/stolen/deactivated? Don’t worry, the refund will be credited to the account linked to the card. For financial reasons, we have to refund the same credit card/payment account used to make the purchase.
Articles in this section
- How do I cancel my newsletter subscription?
- I want to close my account, what should I do?
- When will I be charged?
- How can I recover my password?
- Can I cancel my order?
- I made a return but the card I used is no longer active
- I paid but I haven’t received a confirmation email. What should I do?
- Incomplete order / faulty item / incorrect item... What should I do?
- Can I change my order?
- How and when will I be refunded?
- See more