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  1. Help Center
  2. FAQ

FAQ

  • How do I cancel my newsletter subscription?
  • I want to close my account, what should I do?
  • When will I be charged?
  • How can I recover my password?
  • Can I cancel my order?
  • I made a return but the card I used is no longer active
  • I paid but I haven’t received a confirmation email. What should I do?
  • Incomplete order / faulty item / incorrect item... What should I do?
  • Can I change my order?
  • How and when will I be refunded?
  • Did you receive my returned items?
  • What is your return policy?
  • My order still hasn’t arrived! Why not?
  • How can I check the status of my delivery?
  • Where can I have my order delivered?

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